Lumqirex™ | Operated by Hangzhou Niuqi Technology Co., Ltd. | Legal Representative: Shen Jiamin | Email: service@lumqirex.com
Business Address: Room 24271, Rongzheng Wealth Plaza, No. 29 Yingchun South Road, Chengnan Subdistrict, Tonglu County, Hangzhou City, Zhejiang Province, China
Scope and responsibility
This policy explains how the company identified above handles personal information in connection with the Lumqirex™ website, customer communications, orders, and related services.
The information involved depends on the features you use and the technologies operating on the website. This policy should be read together with the notices presented when information is requested and the available cookie or advertising controls.
Privacy questions and requests may be directed to service@lumqirex.com.
Information connected to your activity
Information you provide may include your name, contact details, delivery address, order reference, selected products, and correspondence with support. If you report an issue, the record may also include relevant photographs or other information you choose to provide.
Technical information may include an IP address, browser and device characteristics, pages visited, interaction events, referral information, and cookie or similar identifiers. The collection of optional information depends on the enabled tools, applicable law, and your choices.
Please avoid submitting confidential information unrelated to the service you are requesting.
Why information is used
We use information as reasonably necessary to administer orders, arrange delivery, answer questions, assess product concerns, manage returns, maintain records, and protect the website against misuse.
Where enabled and permitted, information may also be used to understand website performance, measure advertising, and provide relevant promotional communications. Optional marketing communications should provide a way to unsubscribe.
Where a lawful basis is required, processing may rely on the steps needed to enter into or perform a customer contract, a legal obligation, consent, or a legitimate interest that is not overridden by the individual’s rights.
Operational recipients
Relevant information may be made available to providers supporting website infrastructure, order administration, delivery, customer communication, and other functions actually used by the store.
The information shared should be proportionate to the recipient’s role. Additional disclosure may occur when legally required, when necessary to address a genuine security issue, or in connection with a lawful business transfer subject to appropriate protections.
AppLovin and advertising technologies
If the website enables AppLovin technologies, including Axon Pixel, AppLovin may collect or receive information through the integration. Depending on its configuration and your choices, this may include technical identifiers, browser or device details, browsing events, product interactions, order-related events, and permitted contact or general location information.
AppLovin uses information for advertising delivery, measurement, interest-based advertising, and improvement of its advertising services, including its AI-powered technologies. It may combine information with data from other sources and disclose information to partners as described in its own policy.
For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.
We must not transmit unrelated confidential information or prohibited sensitive information through advertising events. Customer support correspondence is not intended to become advertising-event content.
Cookies, consent, and advertising choices
Essential technologies support functions such as maintaining a session and protecting the website. Optional analytics or advertising technologies require the notices, consent, or opt-out arrangements applicable to the visitor.
Where consent is required, optional advertising technologies must remain inactive until a valid choice is obtained. Withdrawing consent should stop the future processing covered by that consent.
Website privacy controls: [Insert and verify the live Cookie Preferences and, where applicable, Your Privacy Choices links before publication.]
Applicable browser or device privacy signals, including recognized opt-out signals, must be respected. Declining interest-based advertising may change the relevance of advertisements without removing every advertisement.
Retention, security, and international handling
We retain information according to its purpose, applicable recordkeeping requirements, and the need to resolve an outstanding matter. Information should be deleted or de-identified when it is no longer reasonably required.
Reasonable technical and organizational measures are used to protect information. No website or communication method can be described as completely risk-free.
The business is based in China. Information may also be handled in locations used by its service providers. Where legally required, international handling must use an appropriate transfer mechanism and safeguards.
Requests and individual rights
Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of information; restrict or object to certain processing; withdraw consent; or opt out of qualifying advertising-related sharing.
Send a request identifying the relevant interaction with the store. We may ask for proportionate verification and will explain any lawful limitation. Exercising a privacy right should not result in unlawful discriminatory treatment.
We aim to review incoming privacy inquiries within 3 business days. Completing a formal rights request follows the applicable legal deadline rather than the ordinary after-sales review period.
Children and policy changes
The store is intended for an adult customer audience. We do not knowingly use advertising integrations to collect information from children as defined by applicable law. Contact us if you believe such information has been collected.
This policy will be updated when the store’s practices materially change. An update does not replace any notice or consent required for a new use of information.